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WHY LIVE HERE / FAQ PAGE FOR SPRINGHAVEN WILLOWBROOK

COMMUNITY POSITIONING

Where is the community located?
11815 Wilmington Avenue in Los Angeles, California 90059.

What is nearby?
The community is close to public transportation, shopping, parks, restaurants, public schools, Martin Luther King, Jr. Community Hospital, Augustus Hawkins Mental Health Center, and the Willowbrook/Rosa Parks Metro Station.

What makes this community different?
This affordable supportive housing community offers 1-, 2-, and 3-bedroom apartment homes along with resident services, wellness-focused amenities, and convenient access to healthcare, transit, and neighborhood resources.

FLOOR PLANS & INTERIORS

What floor plans are available?
1-bedroom, 2-bedroom, and 3-bedroom apartment homes are available. Contact the leasing office for current availability and floor plan details.

What features are included inside the apartments?
Apartment homes include fully equipped kitchens, dishwashers, garbage disposals, and central heating and air conditioning.

AMENITIES

What amenities are available?
Amenities include a resident community room with kitchen, community garden, computer room, fitness center, grilling and picnic area, playground, bicycle storage, resident services, and convenient access to public transportation.

PET POLICY

Is the community pet-friendly?
Yes. Cats and dogs are permitted.

Are there pet restrictions or fees?
Contact the leasing office for current pet restrictions, deposits, fees, and requirements.

LEASING & APPLICATIONS

How do I schedule a tour or learn more about availability?
Call the leasing office at (323) 364-6340 for current availability, touring information, and leasing assistance.

How do I apply?
Contact the leasing office for current application instructions, availability, and qualification requirements.

What documents are required to apply?
Contact the leasing office for the current list of required application and qualification documents.

What are the lease terms?
Contact the leasing office for current lease-term options.

How much is the application fee?
Contact the leasing office for the current application fee.

What is the security deposit?
Contact the leasing office for current deposit requirements and move-in costs.

RESIDENT SERVICES

What resident services are available?
Resident services include after-school programming, adult education, community engagement activities, and other supportive resources.

Is there a resident portal for online payments and maintenance requests?
A resident portal is planned for online rent payments, maintenance requests, and communication with staff. Contact the leasing office for current portal availability.

How do I pay rent online?
Contact the leasing office for current online payment options.

How do I submit a maintenance request?
Contact the leasing office for current maintenance request procedures.

AFFORDABLE / INCOME-RESTRICTED HOUSING

Is this an affordable or supportive housing community?
Yes. This is an affordable supportive housing community serving qualifying households, including disabled and formerly homeless individuals.

What are the income eligibility requirements?
Income and program requirements apply. Contact the leasing office for current income limits and qualification guidelines.

What documents are needed for qualification?
Contact the leasing office for the current list of required income and eligibility documentation.

What utilities are included?
Contact the leasing office for current utility information.

Do you accept Housing Choice Vouchers?
Yes. Housing Choice Vouchers are accepted. Contact the leasing office for more details about eligibility, availability, and the application process.

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